You Have the Legal Right to Cancel Your Mexico Timeshare
Mexican federal law gives you 5 business days to cancel a timeshare contract penalty-free — and powerful options even after that window closes. Generate your cancellation letter free and exercise your rights today.
What is the 5-Day Cancellation Right?
Under Articles 56 and 56-BIS of Mexico's Federal Consumer Protection Law (Ley Federal de Protección al Consumidor, or LFPC), any consumer who signs a timeshare or vacation-ownership contract has five business days to cancel without penalty and without giving a reason.
- It applies to timeshare, fractional, and "right-to-use" vacation contracts.
- You do not have to explain why — cancellation is unconditional within the window.
- The developer must refund what you paid; deposits and "non-refundable" clauses do not override this right.
- This right cannot be waived. Any clause in your contract saying you gave it up is legally void.
Are You Protected?
Answer these questions. Every "yes" means you likely have rights to enforce.
Mexican consumer law applies to contracts signed on Mexican soil — even by foreign tourists.
Timeshare "tours" are classic high-pressure sales environments the law scrutinizes.
Free meals, tours, or "vacation vouchers" used as bait are a recognized red flag.
Promises that never made it onto paper can be misrepresentation under Arts. 32 & 35.
What PROFECO Can Do For You
PROFECO (Procuraduría Federal del Consumidor) is Mexico's federal consumer-protection agency. It is not just an advice line — it has real enforcement power:
- Mediation (conciliación): PROFECO brings you and the developer to the table to resolve the dispute.
- Legal obligation to appear: once you file, the developer is summoned and legally obligated to attend the hearing.
- Fines and sanctions: PROFECO can sanction businesses that violate the LFPC.
- Free to file: you do not need a lawyer to start a complaint.
Warning: Timeshare Scam Red Flags
If any of these happened to you, you may have grounds to cancel even after 5 days:
- High-pressure tactics demanding you sign the same day.
- English-only verbal promises that never appear in the written contract.
- Fake resale or "exit" companies demanding up-front fees.
- No contract copy provided in a language you understand.
- Refusing to show you the cancellation clause.
- Guaranteed "investment" or rental-income promises.
- Pressure to waive your cancellation rights.
- Payments routed to offshore or third-party accounts.
See all 10 scam patterns & download the red-flag checklist →
How It Works
Generate your letter
Answer a few questions. We build a legally-formatted letter citing the right LFPC articles for your situation.
Send certified mail
Mail it to the resort's legal department with Return Receipt Requested, and email a copy.
File with PROFECO if ignored
No response in 15 days? Escalate to PROFECO and start a card chargeback in parallel.
Need Legal Help?
Most consumers succeed on their own with a letter and a PROFECO filing. But for large amounts or complex fraud, a licensed Mexican consumer-law attorney can represent you.
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